FAQ 

Materials

► What fabric should I use for embroidery? 

Thick linen >180g (better) or any other natural fabric. If you are a beginner, choose fabrics of light color to make it easier to transfer the pattern.

► What threads should I use?

I use six-strand cotton embroidery floss, brands I use: DMC or PNK Kirov. You can use any other brand of embroidery floss, available in your country.

► What kind of needle should I buy?

Each brand has their own needle numbers. You can buy a needle DMC (embroidery) №3 or DMC (darners) №5 or Aurora (number 7). 

► How do you transfer the pattern on the fabric?

I usually use carbon paper or heat erasable pen.

► What kind of carbon paper should I use? 

Black or blue color. I buy it at a craft store near my house. If you doubt it, check it on a small piece of fabric. You need to trace the drawing with effort.

Shipping

► When will I receive my order? Why is the track not tracked for several days?

On average, delivery takes from 12 to 45 days. I can't affect the delivery speed. It's normal if there are no tracking updates for the international parcels for several days. To monitor the status of your order use the site https://myparcels.net/ Specify your email address and updates will be sent to you automatically. If the parcel is more than 60 days in transit, we will refund you the money for the order, or we will resend it.

Orders/ Kits

► What is included in the kit? 

Everything you need to start embroidery right away. You can read the full list in the item description at the website. 

General questions

► Do you have Youtube channel?

Yes, you can find me on Youtube as "Diana Vingert".

► Can I use your patterns if I am a total beginner?

Yes, most of my patters are beginner friendly. I use simple stitches and provide all necessary instructions in PDF files + video tutorial.